![]() ![]() Although this increase is good, it still means half of the general public does not know there is a number to call before you dig. In 2020, half of people said they knew of the number. In 2008, just 39 percent of people said they were aware of the 811 call before you dig number. They don’t know about 811Īccording to a CGA research report, the public’s awareness of the 811 dig safe process has increased over time. Why homeowners perform no call excavations 1. The Federal Communications Commission (FCC) declared 811 the universal number to call before you dig in 2005, so why are utilities still dealing with no call excavation damages so frequently? In the case of homeowners, there are a few reasons. In 2019, failure to call 811 was the largest individual root cause of damage, accounting for 29 percent of total reported damages, according to the CGA’s 2019 DIRT Report. and Canada every year since 2009, except one. According to the Common Ground Alliance (CGA), no call excavations have made up at least one-quarter of the total reported damages in the U.S. Damages to critical underground infrastructure caused by excavators not contacting 811 have plagued gas, telecommunications, electric and other utilities for years. ![]()
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